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Software Sucks

Privacy Policy

A legal disclaimer

Privacy Policy

Effective Date: March 31, 2025
Business Name: Software Sucks
Business Address: 702 Broadway, San Diego, CA 92101
Contact Email: contact@softwaresucks.com

1. Definitions

  • “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked to a particular consumer or household.

  • “Process,” “Processing,” or “Processed” means any operation performed on personal information, whether or not by automated means.

  • “Service Provider” refers to a third party that processes personal information on behalf of Software Sucks and is bound by contractual obligations.

  • “Controller” refers to Software Sucks as the entity determining the purposes and means of processing personal information.

2. Applicability

This Privacy Policy applies to all individuals who interact with our website, digital services, advertising, or communications—including residents of the United States, with special provisions for residents of California.

3. Categories of Information Collected

In the past 12 months, we have collected the following categories of personal information:

CategoryExamples

A. IdentifiersFull name, email, phone number, IP address

B. Commercial InformationService interests, communication preferences

C. Internet ActivityPages visited, form activity, ad interactions

D. Geolocation DataApproximate location based on IP or device

E. Professional InfoBusiness name, role, industry

F. InferencesProfiles based on behavior (for ad targeting)

We do not collect biometric, medical, financial, or government-issued ID data.

4. Sources of Collection

We collect personal information from the following sources:

  • Directly from users via forms, emails, scheduling tools

  • Automatically through cookies, pixels, analytics

  • Third-party platforms (e.g., Meta, Google) where permitted

5. Purposes for Use

We process personal information for the following legitimate business purposes:

  • Providing services or content

  • Communicating with you regarding services, scheduling, or support

  • Improving user experience and website performance

  • Analytics and measurement of ad performance

  • Delivering personalized and retargeted ads

  • Ensuring legal and regulatory compliance

6. Disclosure of Personal Information

We may share personal information with:

  • Service Providers who process data on our behalf

  • Government agencies or courts when legally required

  • Business successors, in the event of a merger or acquisition

All third parties are bound by confidentiality and data security obligations.

7. Behavioral Advertising and Tracking

We use cross-context behavioral advertising tools (e.g., Meta Pixel, Google Ads) to provide personalized ads based on browsing behavior. These platforms may track you across websites.

To opt out of cross-context behavioral advertising:

We honor Global Privacy Control (GPC) signals where legally required.

8. Sale or Sharing of Information

We do not sell your personal information in exchange for monetary compensation.

We may share identifiers and usage data with advertising platforms for targeted advertising, which qualifies as "sharing" under California law.

To opt out, email us at contact@softwaresucks.com or enable GPC in your browser.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once no longer necessary, we securely delete or anonymize the data.

10. Data Security

We implement technical and organizational measures to secure personal information, including:

  • HTTPS encryption

  • Secure, access-controlled storage

  • Regular audits of third-party tools

No system is completely secure. We cannot guarantee 100% protection from unauthorized access.

11. Consumer Rights Under California Law

If you are a California resident, you have the right to:

  • Access: Request disclosure of the categories and specific pieces of personal information collected.

  • Correct: Request correction of inaccurate personal information.

  • Delete: Request deletion of personal information.

  • Opt-Out of Sharing: Direct us to stop sharing your information for targeted advertising.

  • Non-Discrimination: We will not deny goods or services or charge different prices for exercising your rights.

How to Exercise Your Rights

Email: contact@softwaresucks.com
Include: Full name, contact information, and request details.

Verification Process

We may require identity verification before fulfilling a request, such as:

  • A reply from the email address we have on file

  • Additional verification for sensitive requests

Authorized Agent Requests

You may designate an authorized agent to make requests on your behalf. We will require:

  • Signed authorization

  • Proof of identity (yours and the agent's)

12. Email Communications (CAN-SPAM Compliance)

All marketing emails will:

  • Clearly state who is sending the message

  • Include an easy unsubscribe link

  • Only be sent to users who opted in or have an existing business relationship

13. Children's Privacy (COPPA Compliance)

We do not knowingly collect or solicit information from children under 13. If we become aware of such data, we will delete it immediately. If you believe a child has provided us data, contact contact@softwaresucks.com.

14. International Use

This website and services are intended for users in the United States. By using our site, you consent to the transfer and processing of your data in the U.S., which may not offer the same data protections as your home country.

15. Third-Party Links

Our website may contain links to third-party sites or tools. We are not responsible for their privacy practices. Please review their privacy policies separately.

16. Updates to This Policy

We may revise this policy from time to time. Updates will be posted to this page, with a new Effective Date. If changes are material, we will notify you via email or prominent notice on our site.

17. Contact Information

If you have any questions, concerns, or privacy-related requests, contact:

Software Sucks
702 Broadway
San Diego, CA 92101
📧 contact@softwaresucks.com

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